Terms & Conditions

Online Booking Terms and Conditions

The Online Booking Terms below are applicable as of October 1st 2014.
We implore you to read our Online Booking Terms and Conditions as you will be asked to confirm that you have read and understood these before confirming your booking. If this is your first rental experience with Yachtcharterbook.com and you intend to rent in a new country of destination, kindly look at the Specific Licencing and Sailing Terms for that country or contact our customer service.
 
I. Online Booking Procedure
The following are the basic steps to making an online booking:
(i) First Step: Selection of the service - Enter the destination and boat type required. Select the boat of choice and check its availability.
(ii) Second Step: Based on the given criteria, Yachtcharterbook will provide you with an offer matching your needs in the form of a detailed recapitulation. The ‘offer’ is legally defined as: - a service which includes a selected boat category available for a chosen duration with selected options (if any) - a rate which is always prepaid.
(iii) Third Step: Acceptance of Offer: Enter all details and confirm that all contact, boat and date details are correct before proceeding to confirm.
(iv) Fourth Step: Confirmation: You will then be asked to confirm this acceptance*.
*It is the users duty to verify all boat details and extras pricing PRIOR to booking the boat. Yachtcharterbook.com will not refund or cancel bookings based on customer 'preference' or the boat not being equipped for what they need.
(v) Fifth Step: Yachtcharterbook.com notification; Yachtcharterbook.com will send you a final Charter Confirmation with all necessary details.
(vi) Sixth Step: Payment stage. Only after payment booking is confirmed can contract be used as a final confirmation of your charter. Payment is charged accordingly to duly signed contract terms
 
II. Confirmation of Booking by Yachtcharterbook.com
At the end of the booking process, you will be taken to the "Booking Confirmation" page; the booking number will be clearly visible. You will also receive a confirmation email containing the details of your reservation. Please print these and keep them for your records.
 
III. Reservation Details
Booking Date: - we can accept bookings from between 4 days and 12+ months’ notice - We cannot guarantee bookings for the same or following day
 
IV. Rates
Your Yachtcharterbook.com charter quote takes into account BOAT PRICES ONLY. This quote generally includes the following items: the price of the boat (including discounts and special offers). An excess amount displayed at time of booking confirmation indicates the maximum amount of money you are liable for in the event of damage to the boat. This excess amount may be waived in some countries by purchasing optional additional protection at time of booking or arrival.
The list of these charges will be made available on the booking confirmation or verified over the phone by an operator.
The rates are guaranteed for the rent associated with the confirmed booking.
Additional charges to your basic rental rate may include: - Obligatory extras: Local partners may apply mandatory additional charges such as final cleaning and transit log fees to the final boat price. Other options: Skipper, Fuel, Cooks, Hostesses may all incur further charges on top of booked price. Additional equipment: for further information on additional equipment, you need to contact Yachtcharterbookdirectly to confirm pricing.
 
V. Payment/Means of payment/Deposit Terms and Conditions
A. Payment
If your charter date is within 3 days - 30days: a full payment of booking is usually required.
If charter date is 30 days or more - 50 % of full payment is required and final payment is required 30 days prior to the due date.
B. Means of payment
Payment can be made via the following means of payment:
Bank Transfer: Yachtcharterbook.com accepts payment in form of bank transfer and our account details are provided on the booking confirmation. If payment is made by bank transfer, it is the responsibility of the renter to ensure that the correct amount is transferred (in reference to exchange rates for Euro € prices). The renter also accepts responsibility for payment receipts being forwarded to Yachtcharterbook.com and ensures that payment has been received by Yachtcharterbook.
Credit card(s): Credit cards usually accepted within Yachtcharterbook.com are "Mastercard" and "Visa".
Warning
Payment using credit card(s) is (are) accepted in accordance with the limits authorised by your credit card issuer;
The credit card holder must be identified as the renter (the "main renter" to be mentioned on the booking agreement) OR needs to have written consent in the form of a third party authorisation form for use of another’s credit card. Failure to do so can result in legal proceedings and prosecution.
PayPal: Valid Paypal account holders can choose to pay the confirmed amount via PayPal and are provided with the details and opportunity to so on the booking confirmation. Choosing PayPal as a payment method will result in additional fee of 3% from payment amount paid by customer.
C. Deposit - Transaction Authorisation
During the rental

>At time of "Check-out":
All transactions beyond the final payment are completed directly with the local supplier - i.e. additional extras to be paid at base. Yachtcharterbook.com bares no responsibility for any errors committed by the local supplier in regards to pricing of extras, transaction errors and deposit returns.
Warning: Amount of deposit depends on the policy of the “Local supplier” and may vary from one boat, partner or country to another (it is strongly recommended that customers consult Yachtcharterbookdirectly for any questions prior to booking)
 
>At time of "Check-in":
If the boat is returned without fuel, in an untoward condition or in a particularly unclean state, the local partner is at liberty to charge additional costs for the re-fueling, repair or additional cleaning efforts. Yachtcharterbook.com accepts no responsibility for any additional costs incurred as a result.
 
VI. Qualification at Time of Booking & Rental: Documentation 
For important information regarding the licencing requirements for each country - Please consult Yachtcharterbook.com F.A.Q’s and Licencing Requirements Sections on the web site.
 
VII. Changes to reservation: Modification/Cancellation Policy
You can modify or cancel your reservation by email after it is confirmed, provided it is done within 24 hours of the original booking confirmation. To modify or cancel a booking, you need to contact Yachtcharterbook customer service directly by email. 
Please note that in order to modify or cancel the booking confirmation, you must have the booking confirmation ID, name and details of the renter on the booking agreement.

~Available Cancellation Policies
  • No fees apply within 24 hours
  • More than 30 days before departure: 50% cancellation fee will be charged (50% of your booking amount will be refunded)
  • 30 days or less before departure: 100% cancellation fee will be charged (no refund)
VIII. Guaranteed Reservation Policy
The Yachtcharterbook  Local Partner is required to provide, within a given "guaranteed period" as defined below, the requested boat as confirmed at the time of booking, subject to the renter meeting rental requirements.
In the event the booked boat cannot be provided during this "guaranteed period", Yachtcharterbook  will contact you directly and provide you with the option to book alternative boats that are available. In the event of accident or boat damage prior to the "guaranteed period", an agreement will be reached with our local partner for a suitable replacement or re-imbursement.
Flight/Train delay
If for any reason, the renter is delayed for the booked date, it is the sole responsibility of the renter to inform Yachtcharterbook  and contact the local on-site partner (whom Yachtcharterbook  provide details)
 
IX. Failure to Collect 
Failure to collect your booked boat prior to closure of the local partner office without notification from the user of delay may result in the booking being cancelled with full charge. The local partner is also at liberty to allow another booking to proceed the following day.
 
X. Failure to Return
Failure to return the vessel at the designated ‘check-in’ time will result in extra charges. These extra charges will be indicated and charged by the Local on-site partner. Yachtcharterbook.com accepts no responsibility for renters who fail to return the boat at the specified check-in time.
 
XI. Force Majeure
None of the parties shall be liable for failure in its performance hereunder caused by any case of Force Majeure. "Force Majeure" shall be considered - as defined by the applicable regulation(s) - as any irresistible or unforeseeable event, independent of the party suffering of the case of Force Majeure, which prevents this party from fulfilling its obligations.
Legal and/or medical documentation is required by the Renter in cases of "Force Majeure" and will be required by Yachtcharterbook.com and the local partner for inspection prior to a ‘credit’ being issued to the renter.
 
XII. Liability -Applicable Law -Competent Court
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations set out in this article may not apply. In particular, nothing in these terms and conditions will affect the statutory rights of any customer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of Yachtcharterbook.com. You expressly acknowledge and agree that Yachtcharterbook.com, its officers, directors and employees will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to: damages for loss of profits, goodwill, use, data or other intangible losses (even if Yachtcharterbook.com has been advised of the possibility of such damages), resulting from the online booking.
These Terms and Conditions have been issued under United Kingdom law.
 
XIII. Privacy Policy
Please refer to our privacy policy.
 
XIV. Request for more information or queries
If you need additional information on your booking and for any query prior to your arrival at the booking location, please contact the customer service team at Yachtcharterbook.com on the email address or numbers provided on our website - Yachtcharterbook.com and on your booking confirmation.
 
At Yacht Charter Book, we’re exclusively dedicated to our renters’ safety, enjoyment and absolute needs.


Name & Registered Office:

YACHT CHARTER BOOK LTD
Company No. 09238453
SUITE 10049 128 ALDERSGATE STREET
BARBICAN
LONDON
UNITED KINGDOM
EC1A 4AE

Contact details:

Phone: +34 633 52 13 54
You only need to fill out the form and specify your problem or question.